Gallery

Booking Policy

1. Booking and Payment

All bookings are subject to availability.
A booking is considered confirmed only after payment has been received and acknowledged by Sankofa Events and Logistics.
Full payment or the required deposit must be made by the stated deadline.
Failure to complete payment by the deadline may result in cancellation of the reservation.

2. Cancellation by Participants

Cancellations made more than 5 days before departure or the event date may be eligible for a partial refund, subject to our Refund Policy.
Cancellations made within 5 days of departure or the event date may not be eligible for a refund.
No refunds will be issued for no-shows, late arrivals, missed departures, or unused portions of a trip or event.

3. Cancellation by Sankofa Events and Logistics

Sankofa Events and Logistics reserves the right to cancel, postpone, or modify any trip or event due to:
Insufficient participant numbers
Weather conditions
Safety concerns
Government restrictions
Force majeure events
Circumstances beyond our reasonable control

In such cases, participants may be offered:
A full refund
A credit toward a future trip or event
An alternative date or itinerary

4. Participant Responsibilities

Participants are responsible for:
Providing accurate booking information
Arriving at designated meeting points on time
Following instructions from guides and coordinators
Ensuring they are medically fit to participate in booked activities
Obtaining any required travel documentation where necessary

5. Assumption of Risk

Participation in tours, hikes, water activities, adventure experiences, and events involves inherent risks. By booking with Sankofa Events and Logistics, participants acknowledge and accept these risks.

6. Travel Insurance

Participants are encouraged to obtain appropriate travel and personal accident insurance where applicable.

7. Changes to Bookings

Requests for booking changes are subject to availability and may incur additional charges.

8. Photography and Media

Sankofa Events and Logistics may take photographs and videos during trips and events for promotional and marketing purposes. Participants who do not wish to appear in such materials should notify us in advance.

9. Liability Limitation

Sankofa Events and Logistics shall not be liable for losses, damages, delays, injuries, or expenses arising from circumstances beyond our reasonable control, including acts of nature, accidents, transportation delays, or actions of third-party service providers.

10. Minimum Participant Requirement

Certain trips and experiences require a minimum number of participants to operate. If the required minimum is not reached, Sankofa Events and Logistics reserves the right to postpone or cancel the trip. Participants will be offered a full refund, travel credit, or the option to transfer their booking to another trip.

11. Agreement

By making a booking, participants confirm that they have read, understood, and agreed to these Booking Policies, Refund Policy, and Terms & Conditions.

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Refund Policy

At Sankofa Events and Logistics, bookings involve advance planning and commitments to transportation providers, accommodation partners, activity operators, and other service providers. Therefore, the following refund policy applies:

Participant Cancellations

More than 5 days before departure/event

Eligible for a refund of 80% of the amount paid.

Any non-recoverable costs already incurred on behalf of the participant may be deducted.

3–5 days before departure/event

Eligible for a refund of 50% of the amount paid, subject to supplier commitments and expenses already incurred.

Less than 72 hours before departure/event

No refund will be issued.

No-Show or Late Arrival

No refund will be issued for participants who fail to attend, arrive late, miss departure times, or voluntarily leave a trip or event before its completion.

Transfer of Booking

Participants may transfer their booking to another person up to 48 hours before departure, subject to approval by Sankofa Events and Logistics.

Any additional costs associated with the transfer will be borne by the participant.

Cancellation by Sankofa Events and Logistics

If Sankofa Events and Logistics cancels a trip or event due to operational reasons, insufficient participant numbers, safety concerns, severe weather, government restrictions, or other unforeseen circumstances, participants will be offered:

A full refund, or

A credit toward a future trip or event, or

The option to transfer to an alternative date.

Processing Time

Approved refunds will be processed within 7–14 business days through the original payment method where possible.

Force Majeure

Sankofa Events and Logistics shall not be liable for refunds arising from events beyond its reasonable control, including natural disasters, epidemics, government actions, civil unrest, transportation disruptions, or similar force majeure events. Where possible, participants may be offered a travel credit or alternative arrangement.

This policy is designed to be fair to both our clients and our operational commitments while ensuring we continue to deliver high-quality travel and event experiences.

Frequently Asked Questions (FAQs)

1. How do I book a trip or event?

You can book by completing our booking form on the website, sending us a WhatsApp message, calling us, or contacting us via email.

2. Is my booking confirmed immediately after payment?

Your booking is confirmed only after payment has been received and a confirmation message or receipt has been issued by Sankofa Events and Logistics.

3. Can I reserve a spot without paying?

A spot may be reserved temporarily at our discretion. However, full or partial payment may be required to secure your booking.

4. What payment methods do you accept?

We accept Mobile Money, bank transfers, and other approved payment methods communicated during the booking process.

5. Are payments refundable?

Refunds are subject to our Cancellation and Refund Policy. Please review our Booking Policy for details.

6. What happens if Sankofa Events and Logistics cancels a trip?

If a trip or event is canceled by us due to operational, weather, safety, or other unforeseen circumstances, participants may receive a refund, credit, or the option to transfer to a future trip.

7. Can I transfer my booking to someone else?

Booking transfers may be permitted depending on the nature of the trip or event. Requests must be made in writing and approved by Sankofa Events and Logistics.

8. What should I bring on a trip?

A packing list and itinerary will be provided before each trip. Participants are responsible for bringing all required personal items.

9. Do you organize private group tours?

Yes. We organize private tours, corporate retreats, school excursions, family trips, and customized travel experiences.

10. How can I contact you?

You can reach us via WhatsApp, phone, email, or through the contact form on our website.

Privacy Policy

Sankofa Events and Logistics

Effective Date: 1 June 2026

At Sankofa Events and Logistics, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website and services.

Information We Collect

We may collect the following information when you interact with our website or services:

Full name
Email address
Phone number
Residential or mailing address
Emergency contact details (where required for tours)
Payment and billing information
Passport or identification details (where necessary for travel arrangements)
Any information you voluntarily provide through forms, inquiries, bookings, or surveys

How We Use Your Information

We use your information to:

Process tour and event bookings
Communicate with you regarding your reservations and inquiries
Provide customer support
Send booking confirmations, itineraries, and updates
Process payments and refunds
Improve our services and website experience
Comply with legal and regulatory obligations
Share promotional offers and newsletters (only where you have consented)

Information Sharing

We do not sell, rent, or trade your personal information.

We may share your information with:

Hotels and accommodation providers
Transportation providers
Tour guides and activity operators
Payment processing providers
Government authorities when required by law
Professional advisers and service providers assisting our operations

Information is shared only to the extent necessary to provide our services.

Data Security

We implement reasonable administrative, technical, and organizational measures to safeguard your personal information against unauthorized access, loss, misuse, or disclosure.

While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Cookies and Website Analytics

Our website may use cookies and similar technologies to:

Improve website functionality
Analyze website traffic and user behavior
Remember user preferences
Enhance user experience

You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

Marketing Communications

With your consent, we may send newsletters, travel offers, promotions, and updates about our services.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

Data Retention

We retain personal information only for as long as necessary to provide our services, fulfill contractual obligations, comply with legal requirements, resolve disputes, and enforce our agreements.

Your Rights

Subject to applicable laws, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information where legally permissible
Withdraw consent for certain processing activities
Object to certain uses of your personal information

Requests can be submitted using the contact details below.

Children’s Privacy

Our services are not directed toward children under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from children without appropriate authorization.

Changes to This Privacy Policy

Sankofa Events and Logistics reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

For questions regarding this Privacy Policy or the handling of your personal information, please contact:

Sankofa Events and Logistics
Email: info@sankofaeventsandlogistics.com
Phone/WhatsApp: +233 24 721 6722
Location: Accra, Ghana

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Sankofa Events & Logistics – Terms & Conditions

1. Booking Confirmation

All bookings are only confirmed upon receipt of full payment or the required deposit. A booking is not guaranteed until payment has been received and confirmed by Sankofa Events & Logistics.

2. Payment Terms

Full payment or agreed deposit must be made by the deadline stated on the invoice. Failure to meet payment deadlines may result in automatic cancellation of the booking without further notice.

3. Cancellation & Refund Policy

Cancellations made 7 days or more before the scheduled experience may qualify for a partial refund, less administrative and processing fees.
Cancellations made within 72 hours of the scheduled experience are non-refundable.
No-shows are strictly non-refundable under any circumstances.

4. Rescheduling Policy

Requests to reschedule must be made at least 72 hours before the scheduled date. Rescheduling is subject to availability and may incur additional charges depending on operational costs.

5. Client Responsibility

Clients are responsible for:

Arriving on time at the designated meeting point.
Ensuring they are physically fit to participate in selected activities.
Following all safety instructions given by guides and coordinators.
Respecting fellow participants, staff, and local communities.

Sankofa Events & Logistics shall not be held responsible for delays or missed activities caused by client lateness or negligence.

6. Health & Safety

By booking, clients confirm that they are medically and physically fit to participate in the selected activities (including but not limited to hiking, kayaking, ziplining, and outdoor excursions).

Clients are responsible for disclosing any medical conditions that may affect participation.

7. Liability Disclaimer

While all reasonable measures are taken to ensure safety and quality, Sankofa Events & Logistics shall not be held liable for:

Personal injury, illness, or accidents.
Loss, theft, or damage to personal belongings.
Delays, changes, or cancellations caused by weather, traffic, or other unforeseen circumstances.
Failures or disruptions caused by third-party service providers (transport, attractions, accommodation, etc.).

8. Force Majeure

Sankofa Events & Logistics shall not be liable for any failure or delay in performance due to events beyond its reasonable control, including but not limited to natural disasters, government restrictions, pandemics, strikes, or extreme weather conditions.

9. Itinerary Changes

We reserve the right to modify, adjust, or replace parts of the itinerary where necessary due to safety, weather conditions, operational requirements, or availability, while ensuring a comparable experience is delivered.

10. Group Bookings & Private Tours

Private tours, corporate bookings, and customized experiences may be subject to separate terms, pricing, and confirmation requirements.

11. Photography & Media

Sankofa Events & Logistics may capture photos and videos during experiences for marketing and promotional purposes (including social media and website use).

Clients who do not wish to appear in such materials must notify us in writing before the start of the experience.

12. Third-Party Services

Sankofa Events & Logistics may engage third-party providers (transport, activity operators, venues). While we ensure reputable partners are used, we are not liable for delays, service failures, or incidents arising from third-party providers

13. Acceptance of Terms

By making payment, the client confirms that they have read, understood, and agreed to these Terms & Conditions.

ACCRA DAY & NIGHT LIFE EXPERIENCE

Duration: Full Day + Night

Category: Culture, Lifestyle & Nightlife

Overview:

Experience the best of Accra from day to night. This curated tour blends history, culture, vibrant markets, beach relaxation, and the city’s exciting nightlife scene, all in one unforgettable experience.

DAY HIGHLIGHTS

• Ghana National Museum

• Kwame Nkrumah Memorial Park

• Osu Castle

• Independence Square (Black Star Square)

• Makola Market experience

• Jamestown drive-through

• Oxford Street drive-through

• Beach stop (optional)

NIGHT EXPERIENCE

• Osu Night market

• Street food experience

• Bar hopping in Osu

• Optional club experience (Afrobeats/Amapiano)

PERFECT FOR

• First-time visitors

• Groups & celebrations

• Couples experiences

• Corporate short-stay visitors

PRICING

Starting from GHS 700 per person

Group discounts available for 3+ persons and private bookings.

🐘 THE NORTHERN EXPERIENCE

Duration: 2–3 Days

Category: Wildlife & Adventure

Overview:

Explore Ghana’s premier wildlife destination with guided safari experiences and close encounters with elephants.

HIGHLIGHTS

• Mole National Park safari

• Elephant sightings

• Larabanga Mosque

• Tamale City tour

PERFECT FOR

• Wildlife lovers

• International tourists

• Student groups

• Corporate incentive trips

PRICING

Starting from GHS 3,900 per person

Group safari discounts and private expedition packages available.

⛰️ AKOSOMBO – VOLTA ESCAPE

Duration: 1–3 Days

Category: Adventure & Nature

Overview:

Discover Ghana’s most scenic region with waterfalls, mountain hikes, and unique cultural encounters.

HIGHLIGHTS

• Shai Hills National Park

• Akosombo Adomi Bridge

• Volta Lake cruise

• Amedzofe Canopy Walk

• Amedzofe Zipline

• Wli Waterfalls

• Mount Afadjato

• Tafi Atome Monkey Sanctuary

• Mountain hike

PERFECT FOR

• Adventure travelers

• Groups & friends

• Couples retreats

• Corporate retreats & team bonding

PRICING

Starting from GHS 1,950 per person

Special group and corporate packages available.

THE ABURI ADVENTURE & WATERFALLS CHASING

Duration: 1–3 Days

Category: Nature & Adventure

Overview:

Escape the city into lush greenery, scenic landscapes, and refreshing waterfalls just outside Accra.

HIGHLIGHTS

• Aburi Botanical Gardens

• Boti Waterfalls

• Umbrella Rock hike

• Animal viewing (Safari Valley & Peduase Lodge)

• Asenema Waterfalls

• Zipline experience

PERFECT FOR

• Nature lovers

• Couples getaways

• Groups & friends

• Corporate relaxation trips

PRICING

Starting from Single – GHS 700, Double – GHS 1,300

Discounted rates for group bookings and private couple packages.

🇬🇭 THE ULTIMATE GHANA EXPERIENCE (10 DAYS)
Duration: 10 Days / 9 Nights
Category: Multi-Day | Culture, Adventure & Lifestyle
Overview: Discover Ghana like never before with this immersive 10-day journey designed to connect you to the country’s rich history, vibrant culture, breathtaking landscapes, and unforgettable experiences. From the lively energy of Accra to the historic castles of the Central Region, the lush mountains of the Volta Region, and the wildlife of Northern Ghana — this is Ghana in its fullest expression.

EXPERIENCE HIGHLIGHTS
• Explore Accra’s top landmarks, markets, and nightlife
• Visit the historic Cape Coast & Elmina Castles
• Walk the famous Kakum National Park canopy walkway
• Discover waterfalls, mountains, and nature in the Volta Region
• Experience authentic cultural interactions
• Enjoy safari adventure
• Relax by the Volta Lake, enjoy lake cruise and scenic landscapes
• Explore beaches PERFECT FOR
• First-time visitors to Ghana
• Diaspora travelers seeking connection
• Group trips & curated experiences
• Travelers looking for a complete Ghana journey
• Couples private getaways
• Corporate retreats & team bonding trips

PRICING: Starting from GHS 24,000 per person Final price varies based on accommodation standard, group size, and customization. Group, couple, and corporate bookings enjoy discounted rates. Private and tailor-made itineraries available.

🏰 CAPE COAST HERITAGE TOUR

Category: Cultural & Heritage

Overview:

A powerful journey through Ghana’s history, exploring significant landmarks tied to the transatlantic slave trade alongside lush rainforest experiences.

HIGHLIGHTS

• Cape Coast Castle

• Elmina Castle

• Assin Manso Slave River

• Kakum National Park canopy walkway

• Cape Coast town local tour

PERFECT FOR

• Diaspora visitors

• History lovers

• Educational groups & institutions

• Corporate learning retreats

PRICING